Refund policy

RETURN PROCESS

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unsed condition, with all original tags and labels attached.

To retrun an item, please email us at shop@holistic-coffee.com or whatsapp us +852 6464 0896.

Here's the return address:
HOLISTIC COFFEE COMPANY LIMITED
Unit 1518, 15/F, Vanta Industrial Centre,
21-33 Tai Lin Pai Road, Kwai Chung

REFUNDS

After receiving your return adn inspecting the condition of the item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email or whatsapp when your return has benn processed.